Product Knowledge Topics

September 7, 8:00am - 9:00am  

Learn about popular products and brands while you enjoy your breakfast!

site-proknoExpo 2016 297.JPG


Sola Levels

Ghost Controls Gate Closers


Smart Vent

Pacific Clear Pool Chemicals

Retailing Strategy Workshops

4 Sessions, September 7, 9:00am-10:15am

9:00am - 9:15am

The Cost of Doing Business Study

Learn about a study being done by NRHA, and why it is a great idea that your store participates. It is free and easy!

Presented by Dan Tratensek.

9:20am - 9:35am

Attract and Retain Customers With Creative Customer Experience Best Practices

Discuss different ways to provide your customers with personalized and positive experiences.

Presented by Representatives from different Retail Stores.

9:40am - 9:55am

It’s Easy to Maintain and Improve your Profitability

In today’s fast-paced world of tariffs and trade battles, staying on top of your pricing is more important than ever. Learn how you can receive automated price notifications from HDI including Bin Labels and price stickers if needed. Don’t let tariffs erode your profit margin. Learn more about how HDI can help you grow your bottom-line,

10:00am - 10:15am

Affordable Digital Marketing Solutions for Today’s Marketplace

Learn what kinds of marketing you should be investing your time and money in, in this environment.

Presented by Paul Needham.


Keynote Session

More details here

Dan Tratensek copy.jpg

Building and maintaining a high-performance team

In today’s employment environment, it is more difficult than ever to find and keep the right people, but doing so is critical to the success of any retail operation. During this seminar, we will discuss best practices for finding, hiring and maintaining a high-performance team. You will learn from real-world success stories and gain insights into how to build a high-functioning team and how to evolve into a high-functioning leader.

10:30am - 12:00pm


Lunch and Learn

12:15pm - 12:45pm

The Amazon Evolution

Learn how progressive independent retailers are responding to this changing consumer dynamic and how they have evolved their operations in response to the emergence of Amazon.

Presented by Dan Tratensek.

Dan Tratensek.jpg